Common Principles: A Usable Interface Design Primer
   By Rick Oppedisano

Using Usability Testing to Determine "Related Links" in An Online Brokerage Web Site
   By Ioannis Vasmatzidis, Eliot Jablonka, and Hsin Eu

New Friends of Usability Certificates Promote Usability by Saying "Thank You"
A new UPA Outreach program you can use…
   By Whitney Quesenbery

Board of Directors Update
Mid-Year Treasurer's Report
   By Thyra Rauch

Chapter Update
Chapter Members Meet In-Person
   By Åsa Granlund

Building Blocks to a Body of Knowledge for UCD
An update on the certification project…
   By Whitney Quesenbery, Julie Nowicki, Elizabeth Rosenzweig, and Nigel Bevan