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October 2009 Contents

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UPA 2009


2009 UPA Member Satisfaction Survey Results

Rich Gunther

Rich is the principal and co-owner of Ovo Studios and The Usability Team, and serves as Director of Members and Volunteers for UPA.

In Fall of 2008, the UPA surveyed its membership to determine what they found valuable about UPA membership, and how we could improve the quality of our offering. The full report is now available at http://www.upassoc.org/upa_publications/upa_voice/volumes/2009/october/2009-UPA-Member-Survey-Report.pdf.

Rich Gunther analyzed the survey data and wrote the report.


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