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An international peer-reviewed journal

The UTEST Community: Celebrating 20 Years of a Safe Space for UX Discussions

Tharon W. Howard, Laurie Gray, Alicia Hatter, Jurek Kirakowski, Dick Miller, Janice (Ginny) Redish, Maggie Reilly, Carol Righi, and Carl Zetie

Journal of Usability Studies, Volume 9, Issue 1, November 2013, pp. 1 - 13

Article Contents


About the Authors

Tharon Howard

Tharon Howard

Dr. Howard has directed Clemson University’s Usability Testing Facility since 1993 and teaches graduate seminars in user experience design, visual communication, and digital rhetoric(s) across media. He is the community manager for UTEST and has received awards from the UPA and STC recognizing his contributions to the field of usability studies.

 

Laurie Gray

Laurie Gray

Ms. Gray is a User Experience professional. As a consultant, she has helped Fortune 100 corporations and federal agencies deliver outstanding experiences. Her background is in information architecture, interaction design, user research, rapid prototyping, and requirements gathering. Recently, she has expanded her practice into innovation, facilitation, and visual communication.

 

Alicia Hatter

Alicia Hatter

Dr. Hatter is a Senior Usability Engineer at The Vanguard Group, where she aligns with U.S. and Canada-based financial advisors and wholesalers. She specializes in usability testing and user research for mobile applications and responsive websites. She is a graduate of Clemson University’s Rhetorics, Communication, and Information Design PhD program.

 

Jurek Kirakowski

Jurek Kirakowski

Dr. Kirakowski studies the underlying psychological dimensions of user experience. He's been doing this since the early 1980s using latent variable analysis of large questionnaire data sets (his SUMI and WAMMI questionnaires are widely used, and he says there are more on the way to reflect changing attitudes to technology).

 

Dick Miller

Dick Miller

Mr. Miller has made his living as a public school teacher, technical trainer in the aerospace industry, and technical writer and editor in the computer hardware and software sector. Now semi-retired, he does some writing and editing of technical papers, leads a Dixieland band, and writes stories for fun.

 

Ginny Redish

Ginny Redish

Dr. Redish helps clients bring their customers great user experiences. A long-time member of UXPA and of the UTEST advisory council, She has been called the "mother of usability." Her book, Letting Go of the Words -- Writing Web Content that Works (2nd edition, 2012), focuses on content as conversation. She earned her PhD in Linguistics at Harvard.

 

Maggie Reilly

Maggie Reilly

Ms. Reilly works to overcome communication barriers, improve experiences for customers and colleagues, and bring businesses and their customers (established, prospective, new) closer together. She’s known among colleagues and clients for thinking, not out of the box, but eccentrically—that is, off center—and for expressing problems and solutions in plain language.

 

Carol Righi

Carol Righi

Dr. Righi has been a User Experience professional for over 25 years, having consulted on over 350 UX projects. She is widely considered a UX thought leader and innovator, is published extensively, and has presented at numerous professional meetings worldwide. She is co-author of User-Centered Design Stories and User-Centered Design: An Integrated Approach.

 

Carl Zetie

Carl Zetie

Mr. Zetie has worked in the software industry for over 25 years, in roles from development through technical support, pre-sales, product management, and industry analyst. He became involved in UX as an advocate for usability in client-server systems. Currently he works for IBM as a business strategist.