February 2011: Volume 6, Issue 2

JUS – A Five Year Retrospective, a Remaining Challenge, and Thanks
Author: Avi Parush
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Tough Sell: Selling User Experience
Author: Misha W. Vaughan pp. 48-51
Article contents
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A Strategic Approach to Metrics for User Experience Designers
Author: Carl W. Turner pp. 52-59
Abstract and practitioner's take away
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User-Centered Design in Procured Software Implementations
Author: Jen Hocko pp. 60-74
Abstract and practitioner's take away
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Usability Evaluation of Email Applications by Blind Users
Authors: Brian Wentz and Jonathan Lazar pp. 75-89
Abstract and practitioner's take away
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Usability Professionals' Association