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Usability in Civic Life

Usable Accessibility

It's a simple idea, really:

access + usability = usable accessibility

 

Once we remove the barriers to access addressed in standards and regulation, the next challenge is to make communications, technology and other products usable by people with a full range of abilities.

  • Accessibility standards
  • Plain language

Resources

This is just a short list of some starting points for information about usable access.

Just Ask: Integrating Accessibility Throughout Design by Shawn Lawton Henry covers accessibility through the user-centered design cycle, including personas and usability testing with people with disabilitites. (Online and print versions)

The Web Accessibility Initiative develops support materials to help understand and implement Web accessibility, in addition to accessibility standards for web sites (WCAG), authoring tools (ATAG), rich applications (ARIA), and user agents (UAAG)

The Center for Plain Language works to increase the usefulness and efficiency of government, legal, and business documents, so that the people who use those documents can quickly and easily: find what they need, understand what they find, and act on that understanding.

Universal Usability: a universal approach to web usability includes the full text of Sarah Horton's book Access by Design as well as resources and information about universal usability.

 

Developing accessibility standards

UXPA and UXPA chapters have participated in accessibility standards around the world

Resources

Supporting plain language

Plain language not only makes information easier to find, understand and use, but also makes them more usable for people with cognitive, language and learning disabilities.

UXPA supports the effort to create a plain language law for US Federal government communications

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